Lisa Norris
About Lisa Norris
Lisa Norris serves as a Learning and Development Business Partner at Ofcom, a position she has held since 2021. Previously, she worked at United Utilities in various roles related to training and development from 2011 to 2021.
Current Role at Ofcom
Lisa Norris serves as a Learning and Development Business Partner at Ofcom, a position she has held since 2021. In this role, she focuses on enhancing the skills and capabilities of employees, aligning training initiatives with organizational goals. Her expertise in learning and development supports Ofcom's mission to regulate communications and ensure that the needs of consumers are met.
Previous Experience at United Utilities
Prior to her current role, Lisa Norris worked at United Utilities for nearly a decade, holding several key positions. She was the Training and Delivery Manager for Business Change from 2013 to 2021, where she managed training programs to support organizational transformation. Additionally, she served as the SAP Learning & Development Process Lead for one year in 2011-2012 and as SAP Training Manager for nine months in 2012-2013. From 2017 to 2021, she held the position of Central Training & Delivery Manager, overseeing training delivery across the organization.
Expertise in Learning and Development
Lisa Norris possesses extensive expertise in learning and development, particularly within the context of organizational change. Her experience includes designing and implementing training programs that facilitate employee development and enhance operational efficiency. She has a strong background in SAP training, which has informed her approach to learning strategies in her subsequent roles.
Career Progression in Training Management
Lisa Norris's career in training management reflects a steady progression through various roles at United Utilities. Starting as an SAP Training Manager, she advanced to roles with increasing responsibility, including Central Training & Delivery Manager and Training and Delivery Manager for Business Change. This trajectory demonstrates her commitment to professional growth and her ability to adapt to the evolving needs of the organizations she has served.