Melissa Mc Clendon
About Melissa Mc Clendon
Melissa McClendon serves as the Internal Communications Manager leading Online Safety at Ofcom, a position she has held since 2021. With a background in communications and a focus on online safety initiatives, she has significantly expanded her team's capacity and contributed to the Government's Online Safety Bill.
Work at Ofcom
Melissa Mc Clendon has served as the Internal Communications Manager leading on Online Safety at Ofcom since 2021. In this role, she is responsible for managing internal communications related to the Online Safety Programme. She has played a significant role in expanding the team from 25 to 260 members, fostering collaboration within the organization. Additionally, she launched a podcast specifically for Ofcom's Online Safety Programme, enhancing engagement and awareness. Mc Clendon also supports the Government's Online Safety Bill by leading communications efforts to promote its objectives. Her work is based in Manchester, England.
Previous Experience in Communications
Prior to her role at Ofcom, Melissa Mc Clendon worked at Sodexo as a Communications Manager from 2019 to 2021. She also held the position of Internal Communications Officer at Greater Manchester Police from 2016 to 2019 and at Selfridges from 2014 to 2015. In these roles, she developed and implemented communication strategies to enhance internal engagement and information dissemination. Additionally, she worked as a Senior Marketing and Content Executive at The Wedding Vine.com from 2015 to 2016, where she focused on content creation and marketing strategies.
Education and Expertise
Melissa Mc Clendon studied at Manchester College of Arts (MANCAT), where she earned a Bachelor of Technology (BTech) National Diploma in Fashion Journalism from 2008 to 2010. She also holds a Bachelor's Degree in Events Management from University College Birmingham, which she completed from 2012 to 2015. Her educational background has equipped her with skills in communication, marketing, and event management, which she applies in her current role at Ofcom.
Key Contributions to Online Safety
In her current position, Melissa Mc Clendon has made significant contributions to the Online Safety Programme at Ofcom. She has developed key performance indicators (KPIs) to measure the effectiveness of communication efforts and implemented actions for improvement. Mc Clendon has also played a vital role in establishing a culture at Ofcom's new Manchester location that reflects the organization's core values, ensuring alignment with its mission and objectives.
Early Education
Melissa Mc Clendon completed her secondary education at Stretford Grammar School, where she achieved GCSEs in various subjects from 2003 to 2008. This foundational education provided her with essential skills that contributed to her later academic and professional achievements.