Shauna Phelan
About Shauna Phelan
Shauna Phelan is a Benefits Coordinator at Ofcom in Manchester, England, where she has worked since 2022. She has a background in human resources and talent acquisition, with previous roles at Redmayne Bentley LLP and Discovery Inc.
Work at Ofcom
Shauna Phelan has been serving as a Benefits Coordinator at Ofcom since 2022. In this role, she is based in Manchester, England, and is responsible for supporting various reward projects. Her contributions include salary benchmarking for new hires and gender pay gap reporting. Phelan oversees the planning and implementation of benefit fairs and roadshows across Ofcom offices. She also manages the administration of benefit documents, including scheme designs and communications with third-party platforms. Additionally, she directly liaises with benefit providers to review performance and address complaints.
Previous Experience
Prior to her current position at Ofcom, Shauna Phelan worked at Redmayne Bentley LLP as a Human Resources Team Administrator from 2019 to 2022. She also held roles at Discovery Inc, where she served as an EMEA Talent Acquisition Intern from 2017 to 2018 and later as a Talent Acquisition Associate from 2018 to 2019. Phelan briefly worked as a Business Consultant at Gilbert Meher Search & Selection in 2019. Her diverse experience in human resources and talent acquisition has contributed to her current expertise in benefits coordination.
Education and Expertise
Shauna Phelan completed her Bachelor of Arts in Business and Human Resource Management at Leeds Beckett University from 2015 to 2019. Prior to that, she achieved A Levels at Richmond upon Thames College from 2013 to 2015. Phelan also completed her GCSEs at Waldergrave School for Girls, where she studied 12 subjects from 2008 to 2013. Her educational background has provided her with a solid foundation in human resources and business management, which she applies in her current role.
Skills and Responsibilities
In her role at Ofcom, Shauna Phelan conducts stakeholder analysis to determine the best approach for benefit tenders. She reviews current benefit schemes in collaboration with brokers and manages the administration of benefit documents. Phelan's responsibilities also include overseeing the planning and execution of benefit fairs and roadshows, ensuring effective communication and engagement with employees regarding available benefits. Her skills in stakeholder management and benefits administration are integral to her contributions at Ofcom.