Kristina Semcenko
About Kristina Semcenko
Kristina Semcenko is a Customer Success Manager at Officely, where she focuses on community building and empowering individuals in their careers. She has a diverse background in various roles within the creative and tech sectors, including experience in artist management, course management, and social media.
Work at Officely
Kristina Semcenko currently serves as a Customer Success Manager at Officely, a position she has held since 2021. In this role, she focuses on enhancing customer experiences and ensuring successful engagement with the company's services. She is involved in creating webinars that address hybrid work solutions and has authored multiple articles and guides for Officely's Help Center. Additionally, Kristina contributes to the development of how-to videos and demos, aimed at assisting users in navigating the platform effectively.
Previous Work Experience
Kristina has held several positions prior to her current role at Officely. She worked at Au Pair as a Language Exchange Gap Year participant in Rome, Italy, for 10 months from 2017 to 2018. Following this, she served as a Press Assistant Intern at WildKat PR for 3 months in London in 2019. Kristina also worked at Jolt.io in various capacities, including Course Manager, Community Associate, and Community & Customer Success Associate, from 2019 to 2021. Additionally, she was an Artist Manager at Nicola Guida and an Artist Liaison at Aston Microphones Ltd.
Education and Expertise
Kristina has a diverse educational background. She studied at the London School of Theology, where she earned a Bachelor's degree in Music and Theology from 2014 to 2017. She also attended Jolt.io, completing a program in Music and Theology focused on Business for the Tech Sector from 2019 to 2021. Earlier, she studied Music & Business at West Cheshire College, achieving a BTEC from 2010 to 2012. Additionally, Kristina studied piano at ABRSM, achieving Grade 8 from 2006 to 2012.
Community Building Advocacy
Kristina advocates for community building and the importance of bringing people together. Her work emphasizes creating real and lasting change in individuals' lives and careers. She has a passion for empowering others and helping them discover their career potential, which aligns with her current role in customer success and her previous experiences in community-focused positions.