Jana Mica Samala Ermita
About Jana Mica Samala Ermita
Jana Mica Samala Ermita is a Senior Manager of Business Solutions at Okada Manila, where she has worked since 2022. She has extensive experience in various roles within the hospitality and gaming industries, including positions at Century Properties, Star Cruises, and ACE Insurance Company.
Current Role at Okada Manila
Jana Mica Samala Ermita serves as the Senior Manager of Business Solutions at Okada Manila, a position she has held since 2022. In this role, she is responsible for overseeing business strategies and solutions that enhance operational efficiency and customer engagement. Her extensive experience in the gaming and hospitality industry contributes to her effectiveness in this position.
Previous Experience at Okada Manila
Prior to her current role, Jana worked at Okada Manila in various capacities. She served as Manager of Casino Marketing Admin & Systems from 2018 to 2021, where she managed marketing initiatives and administrative systems. Additionally, she held the position of Assistant Manager in Casino Marketing Admin, Training & Systems from 2016 to 2018, and worked as Manager of Business Solutions from 2021 to 2022.
Professional Background in the Cruise Industry
Jana has a significant background in the cruise industry, having worked at Star Cruises in multiple roles. She began as an Officer in Membership from 2009 to 2010, then progressed to Senior Executive in Membership, Systems, and Admin from 2014 to 2016. She later served as Executive in Membership, Systems, and Admin from 2011 to 2013, accumulating a total of four years of experience in various membership and administrative functions.
Education and Academic Qualifications
Jana earned her Bachelor’s Degree in Computer Science from the University of Perpetual Help System DALTA, where she studied from 2002 to 2003. She also attended Saint Francis of Assisi College System, achieving another Bachelor’s Degree in Computer Science from 2003 to 2006. Her educational background provides a strong foundation for her roles in business solutions and systems management.
Early Career Experience
Jana's early career included positions at ACE Insurance Company of North America as a Document Processing Officer from 2007 to 2008 and at Accenture as a Data Analyst from 2006 to 2007. She also worked at Century Properties as a Documentation Specialist for five months in 2008. These roles contributed to her skills in documentation and data analysis.