Jayanth Bhatt
About Jayanth Bhatt
Jayanth Bhatt serves as the Associate Director of Customer Success & Operations at OkCredit, where he has worked since 2022. With over nine years of experience in the internet industry, he specializes in customer success and operations, having previously held leadership roles at OkCredit and nearbuy.com.
Current Role at OkCredit
Jayanth Bhatt serves as the Associate Director of Customer Success & Operations at OkCredit, a position he has held since 2022. In this role, he focuses on enhancing customer satisfaction and operational efficiency. His leadership in customer success initiatives aims to improve client relationships and drive overall business success. He is based in Bengaluru, Karnataka, India.
Previous Experience at OkCredit
Before his current role, Jayanth worked at OkCredit as the Lead of Customer Success from 2019 to 2022. During his three years in this position, he developed strategies to enhance customer engagement and retention. His contributions were integral to the company's focus on customer-centric operations.
Professional Background in Customer Support
Jayanth Bhatt has over nine years of experience in the internet industry, with a strong emphasis on customer success and operations. Prior to joining OkCredit, he worked at nearbuy.com as the Assistant Manager of Customer Support from 2011 to 2017. His tenure there involved managing customer inquiries and ensuring high levels of service quality.
Education and Qualifications
Jayanth holds a Bachelor of Business Administration (BBA) degree from Kakatiya University. His academic background in Business Administration and Management has equipped him with the foundational knowledge necessary for his roles in customer success and operations.
Expertise in E-commerce and CRM
Jayanth possesses expertise in E-commerce and Customer Relationship Management (CRM). His skills include customer satisfaction, management, and leadership, which are essential for driving successful customer engagement strategies in the competitive internet industry.