Lakshay Joshi
About Lakshay Joshi
Lakshay Joshi is a User Experience Researcher at OkCredit in Bengaluru, India, where he has worked since 2020. He specializes in research projects related to e-commerce and payments, and has a background in psychology and computer science.
Work at OkCredit
Lakshay Joshi has been employed at OkCredit as a User Experience Researcher since 2020. In this role, he specializes in leading research projects that focus on E-Commerce and Payments. His responsibilities include conducting usability testing and user journey mapping to improve product design. He also designs and implements A/B testing and surveys to gather valuable user insights, contributing to the overall enhancement of user experience at the company.
Previous Experience
Before joining OkCredit, Lakshay Joshi worked at Nielsen as a Research Analyst from 2019 to 2020. Prior to that, he served as a Research Analyst at RedSeer from 2017 to 2019. His career began at HCL Infosystems Ltd., where he worked as a Network Engineer for two months in 2016. He also held a position as a Business Development Associate at Think & Learn Pvt. Ltd. (BYJU's) for five months in 2017.
Education and Expertise
Lakshay Joshi holds a Master of Arts in Psychology from Indira Gandhi National Open University, which he completed from 2021 to 2023. He also earned a Bachelor of Technology in Computer Science from Uttrakhand Technical University, Dehradun, from 2013 to 2017. His educational background supports his expertise in user experience research, particularly in concept evaluation and persona development.
Research Skills
Lakshay Joshi is skilled in various research methodologies that enhance user experience. He conducts usability testing and user journey mapping to identify areas for improvement in product design. His expertise also includes designing and implementing A/B testing and surveys, which are critical for gathering user insights and informing design decisions.