Veena Rajan Pattani
About Veena Rajan Pattani
Veena Rajan Pattani is a Senior Software QA Engineer at OkCredit in Bengaluru, India, where she has worked since 2020. She has a background in Electronics and Communications Engineering and has contributed to various quality assurance projects, including UI automation and API testing.
Work at OkCredit
Veena Rajan Pattani has been serving as a Senior Software QA Engineer at OkCredit since 2020. In this role, she focuses on ensuring the quality of applications, including the e-commerce app OKShop, gamification project, and Referral Project. Her responsibilities include conducting functional, integration, and regression testing in production environments. She has contributed to UI automation and has developed various testing artifacts, such as Project Timeline, Test Plan, and Test Scenarios, based on business requirements and functional specifications.
Previous Experience in Software QA
Before joining OkCredit, Veena worked as a Software QA Engineer at mfine from 2018 to 2019. She also held a position as a QA Engineer at BlueJeans by Verizon for eight months in 2018. During her time at these organizations, she focused on quality assurance processes, including the development of automation scripts and conducting various types of testing to ensure software reliability.
Education and Expertise
Veena Rajan Pattani earned her Bachelor of Technology (BTech) in Electronics and Communications Engineering from Vimal Jyothi Engineering College, completing her studies from 2013 to 2017. Her educational background provides a strong foundation for her career in software quality assurance, where she applies her technical knowledge to enhance software testing processes.
Testing Contributions and Tools
In her role, Veena has made significant contributions to testing processes by configuring automation scripts for parallel device execution, which reduces regression and sanity testing time. She has written API automation scripts in Postman Sandbox using JavaScript for functionality verification. Additionally, she introduced Test Pad for test case management and integrated Zephyr in Jira to maintain automation test case coverage.
Customer Support and Issue Resolution
Veena supports the customer support team by investigating and resolving high-priority issues. Her efforts ensure customer satisfaction by addressing critical problems effectively. She verifies product events and in-app notifications using Mixpanel, contributing to a seamless user experience.