David M. Meldrum
About David M. Meldrum
David M. Meldrum is a Client Experience Manager Level 2 at Olly Olly, specializing in customer account de-escalation and cancellation requests. He has extensive experience in client services and sales across various companies in the Austin, Texas area.
Current Role at OLLY
David M. Meldrum serves as the Client Experience Manager Level 2 at Olly Olly, a position he has held since 2021. In this role, he focuses on enhancing client satisfaction and managing customer interactions effectively. His responsibilities include the de-escalation of customer accounts and addressing cancellation requests, ensuring that clients receive the support they need. Meldrum's experience in client management contributes to the overall success of the company in maintaining strong client relationships.
Previous Experience in Client Management
Before joining Olly Olly, David M. Meldrum accumulated extensive experience in client management roles. He worked at Rex Homes as a Client Success Specialist from 2020 to 2022, where he focused on client retention and satisfaction. Prior to that, he served as a Client Services Manager at Henry Schein One | SOE APAC from 2015 to 2019, and as a Senior Account Manager at Thomson Reuters from 2007 to 2014. His background includes a total of over a decade in client-focused positions.
Sales and Consulting Background
David M. Meldrum's career also includes a significant period in sales and consulting. He worked as an Internet Based Sales Consultant at Sheshunoff Information Services from 2004 to 2007, where he developed skills in online sales strategies. This experience complements his client management expertise and enhances his ability to educate clients on various services, including Search Engine Optimization (SEO) and Search Engine Marketing (SEM).
Educational Background
David M. Meldrum studied at Cypress College from 1986 to 1988, focusing on Business/Commerce. This educational foundation provided him with essential knowledge and skills applicable to his career in client management and sales. His academic background supports his professional roles, enabling him to effectively engage with clients and contribute to business strategies.