Alexandra Spence
About Alexandra Spence
Alexandra Spence is a Customer Success Manager at Ometria in London, England, where she has worked since 2021. She has a diverse background in account management and operations, with previous roles at CATERWINGS and Tutor House Ltd.
Current Role at Ometria
Alexandra Spence has been serving as a Customer Success Manager at Ometria since 2021. In this role, she is responsible for ensuring customer satisfaction and driving product adoption among clients. Her position is based in London, England, where she has contributed to the company's efforts in enhancing customer experiences for three years.
Previous Experience at CATERWINGS
Prior to her role at Ometria, Alexandra Spence held multiple positions at CATERWINGS. She worked as a Team Lead in Key Account Management UK from 2018 to 2019, where she managed key client relationships. Before that, she served as an Operations Manager from 2016 to 2017, overseeing operational processes. Additionally, she worked as a Key Account Manager from 2017 to 2018, focusing on client management and support.
Experience at Tutor House Ltd
Alexandra Spence was employed at Tutor House Ltd as a Growth Manager from 2019 to 2020. In this role, she was involved in strategies aimed at expanding the company's reach and enhancing its growth. Her tenure lasted for ten months, during which she contributed to the organization's development.
Educational Background
Alexandra Spence studied at Newcastle University, where she earned a Bachelor of Arts (BA) Honours in International Business Management from 2011 to 2015. Additionally, she attended Universidad de Zaragoza for an Erasmus Year, focusing on Foreign Languages, Literatures, and Linguistics from 2013 to 2014. This educational background has equipped her with a diverse skill set applicable to her professional roles.
Early Career Experience
In her early career, Alexandra Spence worked as an Administrator at Spence & Spence Ltd for five months in 2010. She also gained experience as an Intern at William Grant & Sons for one month in 2009. These roles provided her with foundational skills in administration and operations.