Alice G.
About Alice G.
Alice G. is the Director of Customer Success at Ometria, where she has advanced from Executive to Manager to Team Lead since joining in 2017. She holds a Master of Science in Global Health and Public Policy from The University of Edinburgh and a Master of Arts in Management and Modern History from the University of St Andrews.
Current Role in Customer Success
Alice G. currently holds the position of Director of Customer Success at Ometria, a role she has occupied since 2024. Prior to this, she served as the Manager of Customer Success for two years, beginning in 2022. In her current role, she advises on customer retention strategies across various channels and collaborates with some of the UK's leading e-commerce brands.
Previous Experience at Ometria
Alice G. has a significant history with Ometria, having joined the company in 2017. She progressed through various roles, starting as an Executive, then advancing to Manager, and later serving as Customer Success Team Lead from 2021 to 2022. Her experience at Ometria has contributed to her expertise in customer success and digital marketing.
Educational Background
Alice G. studied at the University of Edinburgh, where she completed a Master of Science (M.Sc.) in Global Health and Public Policy from 2015 to 2016. She also holds a Master of Arts (MA) in Management and Modern History from the University of St Andrews, which she earned from 2010 to 2014. This educational foundation supports her professional roles in customer success and digital marketing.
Early Career Experience
Before her tenure at Ometria, Alice G. worked as a Programme Administrator for the Macmillan Integrated Cancer (MICa) Programme at University College London Hospitals NHS Foundation Trust from 2016 to 2017. Additionally, she served as a Receptionist at Vets Now in Glasgow from 2014 to 2015. These roles provided her with diverse experience in administration and customer service.