Alice Wright
About Alice Wright
Alice Wright serves as the Customer Success Team Lead for the Enterprise Team at Ometria in London, where she has worked since 2017. With a background in customer success management and a focus on enhancing customer engagement strategies, she has developed expertise in customer experience technology and has collaborated with leading e-commerce brands.
Work at Ometria
Alice Wright has been with Ometria since 2017, starting as a Customer Success Manager. Over the years, she has advanced through various roles, including Senior Customer Success Manager and currently serves as the Customer Success Team Lead for the Enterprise Team. In her current role, she focuses on enhancing customer engagement strategies for leading e-commerce brands. Alice's tenure at Ometria has spanned six years, during which she has developed expertise in innovative customer experience technology.
Education and Expertise
Alice Wright studied Geography at Durham University, where she earned her Bachelor's degree. Prior to that, she attended Rugby High School, where she studied Geography, Biology, and Sociology. Her educational background has contributed to her expertise in customer experience and recruitment technology, allowing her to advise clients on effective customer retention strategies across various channels.
Background
Before joining Ometria, Alice held several positions that contributed to her professional development. She worked at Instant Impact as a Business Development Executive and later as a Business Development Manager from 2013 to 2017. Following that, she served as a Senior Account Manager at Side.co for one year. These roles provided her with a solid foundation in client management and business development, which she has applied in her current position at Ometria.
Achievements
Throughout her career at Ometria, Alice has demonstrated significant growth, moving from an Executive role to Manager and now Team Lead. She has worked with some of the UK's leading e-commerce brands, focusing on creating tailored marketing experiences. Her passion for helping brands enhance their customer engagement strategies has been a driving force in her career.