Alice Wright
About Alice Wright
Alice Wright is a Customer Success Manager at Ometria, where she has worked since 2018. She has a background in business development and has progressed from Executive to Manager to Team Lead during her tenure, advising leading UK e-commerce brands on customer retention strategies.
Current Role at Ometria
Alice Wright serves as a Customer Success Manager at Ometria, a position she has held since 2018. In her role, she focuses on enhancing customer experiences and ensuring client satisfaction. Over her tenure, she has progressed from Executive to Manager and then to Team Lead, demonstrating her growth and adaptability within the organization. Alice collaborates with leading e-commerce brands in the UK, providing insights and strategies to improve customer retention across various channels.
Previous Experience at Instant Impact
Before joining Ometria, Alice Wright worked at Instant Impact in London. She held the position of Business Development Executive from 2013 to 2016, where she contributed to the company's growth for three years. Following this role, she advanced to Business Development Manager from 2016 to 2017, further enhancing her skills in business development for one year. Her experience at Instant Impact laid the foundation for her career in customer success and digital marketing.
Education and Qualifications
Alice Wright completed her education at Rugby High School, where she studied from 2007 to 2009. She then attended Durham University, earning a bachelor's degree from 2009 to 2012. Her academic background has equipped her with the knowledge and skills necessary for her roles in business development and customer success.
Career Path and Digital Marketing Focus
Alice Wright joined Ometria in 2017 with the intention of pursuing a career in digital marketing. Since then, she has focused on customer retention strategies, leveraging her expertise to advise clients effectively. Her career trajectory reflects a commitment to understanding the digital landscape and enhancing customer engagement for e-commerce brands.