Dejan Dokmanovic
About Dejan Dokmanovic
Dejan Dokmanovic serves as the Director of Customer Support at Ometria, a position he has held since 2017. He has a background in customer service and sales, with previous roles at arvato UK and Carphone Warehouse Ireland.
Current Role at Ometria
Dejan Dokmanovic serves as the Director of Customer Support at Ometria, a position he has held since 2017. In this role, he is responsible for overseeing customer support operations, ensuring high levels of customer satisfaction, and managing support teams. His leadership contributes to the company's commitment to providing exceptional service to its clients.
Previous Experience at Arvato UK
Prior to his current role, Dejan worked at Arvato UK as a Direct Sales representative for nine months in 2009. His experience in direct sales provided him with valuable insights into customer engagement and service delivery, which he has applied in subsequent positions.
Career at Carphone Warehouse Ireland
Dejan Dokmanovic held the position of Customer Service Team Lead at Carphone Warehouse in Ireland from 2005 to 2008. In this role, he managed a team focused on delivering quality customer service and support, enhancing the overall customer experience during his tenure.
Educational Background
Dejan studied at Kingston University, where he earned a bachelor's degree from 2004 to 2010. His education provided him with foundational knowledge and skills that have supported his career in customer service and management. He also attended William Morris Academy from 1998 to 2001 and Hurlingham and Chelsea Secondary School from 1993 to 1998.