Galina Koleva
About Galina Koleva
Galina Koleva is a Customer Support Engineer at Ometria, with a diverse background in customer service and sales across various companies, including Hilton and Radisson Seven Seas Cruises.
Current Role at Ometria
Galina Koleva has been serving as a Customer Support Engineer at Ometria since 2020. In this role, she is responsible for providing technical assistance and support to customers, ensuring their needs are met effectively. Her experience in customer service and technical support contributes to her ability to resolve issues efficiently.
Previous Experience in Hospitality
Galina Koleva has extensive experience in the hospitality industry, having worked at Hilton in various roles. She served as an F&B Supervisor from 2011 to 2013 in Cobham and Basingstoke, followed by a position as an Events Coordinator from 2013 to 2015 at Hilton Basingstoke. Additionally, she worked as a Group, Conference and Events Sales Executive from 2015 to 2017, further enhancing her expertise in event management.
Background in Sales and Support
Before her current position, Galina Koleva worked in sales and support roles. She was a Sales Assistant at Radisson Seven Seas Cruises for eight months in 2005-2006 and at Domo Retail SA from 2006 to 2007. She also held the position of Sourcing Support Specialist at Aventri from 2017 to 2020, where she focused on sourcing and support functions.
Educational Qualifications
Galina Koleva studied at Vélikoturnovski universitet 'Sv. Sv. Kiril i Metodi', where she earned a Bachelor's degree in Economics. Her education spanned from 1998 to 2002, providing her with a solid foundation in economic principles and business practices.