James Dunford Wood
About James Dunford Wood
James Dunford Wood is a Co-Founder and Chief Experience Officer at The Hotel Guru, with a background in optimizing customer experience. He has extensive experience in travel and technology entrepreneurship, having co-founded multiple companies since 1999.
Current Role at The Hotel Guru
James Dunford Wood serves as the Chief Experience Officer at The Hotel Guru, a position he has held since 2022. In this role, he focuses on enhancing customer experience within the hospitality sector. His leadership contributes to the strategic direction of the company, which is based in London, England. Additionally, he has been a Co-Founder and Director at The Hotel Guru since 2007, overseeing operations and guiding the company's growth in the travel industry.
Experience at Ometria
James Dunford Wood has a significant history with Ometria, where he served in multiple leadership roles. He was Co-Founder and Chief Customer Officer from 2013 to 2019, and later transitioned to Co-Founder and Chief Experience Officer from 2019 to 2022. His tenure at Ometria focused on optimizing customer success and enhancing the overall customer experience, contributing to the company's development in the technology sector.
Educational Background
James Dunford Wood studied at the University of Bristol, where he earned a Bachelor of Arts degree in History of Art and Italian. This academic background has provided him with a unique perspective that he applies to his entrepreneurial ventures, particularly in the travel and technology industries.
Entrepreneurial Ventures
James Dunford Wood has been an entrepreneur in the travel and technology sectors since 1999. He co-founded and led several companies, including Adnet Digital Media, where he served as Co-Founder and CEO from 2009 to 2014. His entrepreneurial journey includes achieving two successful business exits from companies he founded, demonstrating his capability in building and scaling businesses.
Previous Publications
Prior to his ventures in travel and technology, James Dunford Wood co-founded and ran the magazine 'London This Week.' This experience in publishing contributed to his understanding of media and customer engagement, which he later applied in his entrepreneurial endeavors.