James Holmes
About James Holmes
James Holmes is a Customer Support Engineer with extensive experience in IT support and web development. He has held various roles in companies such as Toolkit Websites Ltd, Mayflower Theatre, AudienceView, and AFC Bournemouth.
Current Role at Ometria
James Holmes has been employed at Ometria as a Customer Support Engineer since 2020. In this role, he is responsible for providing technical support and assistance to customers, ensuring they have a positive experience with the company's products and services. His expertise in customer support allows him to address client inquiries effectively and contribute to the overall satisfaction of Ometria's user base.
Previous Experience at Toolkit Websites Ltd
James Holmes worked at Toolkit Websites Ltd in two capacities. Initially, he served as a Developer Liaison and Senior Web Developer from 2015 to 2017, where he facilitated communication between developers and clients. He later took on the role of Development Manager for a brief period in 2017, overseeing development projects for seven months in Southampton, United Kingdom.
Experience at AudienceView
From 2017 to 2020, James Holmes was employed at AudienceView as an Application Support Analyst. In this position, he provided support for application-related issues, ensuring that clients received timely assistance and solutions. His role involved troubleshooting and resolving technical problems to enhance user experience.
Background in IT Support at Mayflower Theatre
James Holmes began his career in IT support at Mayflower Theatre, where he worked as a Sales Team Assistant from 2007 to 2010. During this three-year period, he supported the sales team with technical issues, contributing to the smooth operation of the theatre's ticketing and sales processes.
Role at AFC Bournemouth
James Holmes served as the Ticketing Software Coordinator at AFC Bournemouth from 2014 to 2015. In this role, he was responsible for managing the ticketing software used by the organization, ensuring that it functioned effectively to meet the needs of the club and its supporters.