Lucy Radnedge
About Lucy Radnedge
Lucy Radnedge is a Customer Success Manager currently working at Ometria in London. She has a background in account management and digital marketing, with previous roles at Kaleyra and mGage.
Current Role at Ometria
Lucy Radnedge serves as a Customer Success Manager at Ometria, a position she has held since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring successful product adoption. Based in London, she works closely with clients to understand their needs and provide tailored solutions that drive engagement and retention.
Previous Experience at Kaleyra
Prior to her current role, Lucy worked at Kaleyra as an Enterprise Account Manager for 10 months from 2021 to 2022 in London, England. In this capacity, she managed key accounts and developed strategies to foster client relationships, contributing to the company's growth in the enterprise sector.
Experience at mGage
Lucy Radnedge was employed at mGage, a Vivial Company, as an Enterprise Account Manager from 2018 to 2022. During her four years in Swindon, she focused on account management and client services, helping to optimize customer engagement and satisfaction across various accounts.
Educational Background
Lucy studied at the University of Leeds, where she pursued a BA hons in English Language and Literature from 2014 to 2017. Her studies emphasized both English literature and language, providing her with a strong foundation in communication skills that she applies in her professional roles.
Early Career Development
Lucy's early career included a role as a Digital Marketing Assistant at Digital Marketing Specialist Ltd from 2017 to 2018, where she gained experience in digital marketing strategies. She also completed an internship at Havas helia in 2016, which lasted for 11 months, and worked as a Copywriter at WWW.DJKIT.CO.UK LIMITED for three months in 2015, further developing her writing and marketing skills.