Manuela Llorens
About Manuela Llorens
Manuela Llorens is a Senior Customer Success Manager currently working at Ometria in London, England. She has extensive experience in customer success and research roles across various companies, including Third Bridge Group Limited and FTI Consulting.
Current Role as Senior Customer Success Manager
Manuela Llorens currently holds the position of Senior Customer Success Manager at Ometria, where she has been employed since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring successful product adoption. Her experience in customer success enables her to effectively address client needs and foster long-term relationships.
Previous Experience at Ometria
Manuela Llorens has a notable history with Ometria, having worked as a Customer Success Manager from 2019 to 2021 and again from 2021 to 2022. During her tenure, she contributed to customer engagement strategies and supported clients in maximizing the value of Ometria's services.
Experience at Third Bridge Group Limited
Llorens worked at Third Bridge Group Limited in various roles from 2014 to 2017. She began as an Analyst, progressed to Associate, and later became a Senior Research Associate. Her responsibilities included conducting research and managing client accounts, which enhanced her analytical and management skills.
Educational Background
Manuela Llorens studied at UCL, where she earned a Bachelor of Arts (BA) in French and Italian from 2009 to 2013. She participated in Erasmus exchanges at Université Paris-Sorbonne and Alma Mater Studiorum – Università di Bologna, furthering her studies in Lettres and Lettere. These educational experiences contributed to her linguistic proficiency and cultural understanding.
Early Career and Volunteer Work
Before her roles in customer success and research, Llorens worked as an English Teacher at Educastream from 2012 to 2013. Additionally, she volunteered at the Open City: London Documentary Festival in 2011. These early experiences provided her with foundational skills in communication and community engagement.