Russell Jones
About Russell Jones
Russell Jones is a Technical Project Manager with expertise in integrating retail solutions with AI-powered customer data platforms. He has a background in customer support and training, and he engages in public speaking as part of his professional role.
Work at Ometria
Russell Jones has been employed at Ometria since 2021, where he serves as a Technical Project Manager. In this role, he focuses on integrating retail solutions with AI-powered customer data platforms. His responsibilities include delivering technical projects that enhance customer relationships. Prior to his current position, he worked as a Customer Support Engineer at Ometria from 2020 to 2021, gaining valuable experience in customer support and technical problem-solving.
Previous Experience at Abacus
Before joining Ometria, Russell Jones worked at Abacus in various capacities. He served as a Client Support Specialist for six months in 2020, where he provided support to clients in Portsmouth, United Kingdom. Prior to that, he worked for five years as an Application & Hosting Support specialist from 2014 to 2019, also in Portsmouth. His experience at Abacus contributed to his technical skills and customer relationship management.
Education and Expertise
Russell Jones possesses expertise in technical project management, with a strong focus on creativity and problem-solving. He has experience in training others and conducting management workshops, which enhances his ability to lead teams effectively. His background in integrating retail solutions with AI-powered platforms reflects his commitment to leveraging technology to improve customer experiences.
Public Speaking Engagements
As part of his professional responsibilities, Russell Jones engages in public speaking. This aspect of his role allows him to share insights on technical project management and the integration of AI in retail solutions. His ability to communicate complex ideas clearly is an asset in his field.