Eileen Parker
About Eileen Parker
Eileen Parker is a Customer Service & Sales Support Manager at OmniActive Health Technologies, where she has worked since 2020. With extensive experience at Evonik in various roles, she has developed customer service training programs and contributed to product launches, enhancing customer satisfaction and market presence.
Current Role at OmniActive Health Technologies
Eileen Parker serves as the Customer Service & Sales Support Manager at OmniActive Health Technologies, a position she has held since 2020. In this role, she focuses on integrating sales support strategies with customer service initiatives to enhance the overall customer experience. Parker has been instrumental in developing and implementing customer service training programs that have improved client satisfaction scores. Additionally, she has actively participated in cross-functional teams to streamline distribution processes, contributing to the operational efficiency of the organization.
Previous Experience at Evonik
Parker has extensive experience at Evonik, where she held various positions from 2007 to 2019. She began her career as a Customer Service Representative in the Sheet business unit and transitioned to roles such as Traffic Coordinator and Senior Inside Sales Representative. She also served as an Inside Sales Supervisor and Distribution Sales Manager, where she managed sales operations in Parsippany, New Jersey. Her final role at Evonik was as Market Manager for Framing & Museum, where she worked in Sanford, Maine.
Real Estate Career at Arcadia Realtors
In addition to her roles in customer service and sales support, Eileen Parker has been a Licensed Real Estate Agent at Arcadia Realtors since 2006. With 18 years of experience in the real estate sector, she operates out of Roseland, New Jersey. Her expertise in customer service complements her real estate career, allowing her to provide a high level of support to her clients in the property market.
Education and Expertise
Eileen Parker holds a Bachelor of Science degree in Business Administration with a concentration in Marketing from William Paterson University of New Jersey. Her educational background supports her professional expertise in integrating sales support strategies with customer service initiatives. This combination of education and experience equips her to enhance customer experiences effectively across various roles.