Branislav Balažević
About Branislav Balažević
Branislav Balažević serves as the Head of Support at Omnipresent, a position he has held since 2024. With a background in product support and IT leadership, he has accumulated extensive experience across various organizations, including Hopin and AIESEC.
Work at Omnipresent
Branislav Balažević has been serving as the Head of Support at Omnipresent since 2024. Prior to this role, he worked as the Manager of Support from 2022 to 2024. His responsibilities include overseeing support operations and ensuring effective communication between the support team and clients. His experience at Omnipresent reflects his commitment to enhancing customer experiences and operational efficiency within the organization.
Previous Experience at Hopin
Branislav Balažević held multiple roles at Hopin, contributing to the company's product support initiatives. He served as Product Support Specialist for one month in 2020, followed by a tenure as Product Support Manager from 2020 to 2021, and later as Product Support L&D Manager from 2021 to 2022. His roles involved managing support teams and developing training programs to improve support services.
Education and Expertise
Branislav Balažević earned a Bachelor's degree in Computer Science from the Faculty of Technical Sciences in Novi Sad, Serbia, completing his studies from 2009 to 2013. His educational background provides a strong foundation for his career in technology and support roles, enabling him to effectively bridge the gap between technology and user needs.
Background in AIESEC
Branislav Balažević's involvement with AIESEC spanned several roles between 2012 and 2014. He served as IT Team Leader for seven months and later as a member of the Global Support Team in the IT Unit for five months. Additionally, he was the National Support Team Information Systems Manager for one year. His experiences in AIESEC contributed to his development in leadership and support management.
Entrepreneurial Ventures
Since 2013, Branislav Balažević has been the Founder of Pyrite Development. This venture showcases his entrepreneurial spirit and commitment to exploring new technologies and their applications. His work focuses on bridging technology with human interaction, emphasizing lifelong learning and development methodologies.