Dimitri Isaev
About Dimitri Isaev
Dimitri Isaev is a Service Desk Technician with extensive experience in technical support and customer service. He currently works at Omnipresent and has held various roles at Webhelp Spain, demonstrating a commitment to continuous learning and effective communication.
Work at Omnipresent
Dimitri Isaev has been employed at Omnipresent as a Service Desk Technician since 2021. In this role, he utilizes his technical support and customer service expertise to assist clients and resolve issues efficiently. His position requires a strong understanding of IT systems and the ability to communicate effectively with users, ensuring a high level of service delivery.
Previous Experience at Webhelp Spain
Before his current role at Omnipresent, Dimitri Isaev worked at Webhelp Spain in various capacities. He served as a Sales and Account Manager for Hewlett Packard from 2012 to 2013 and later as a Google Workspace Technical Specialist from 2013 to 2014. He has also held the position of Google Workspace Certified Deployment Advisor - Team Lead since 2014, where he leads a team in deploying Google Workspace solutions.
Background in Logistics and Administration
Dimitri Isaev has a background in logistics and administration, having worked at companies such as Johnson Controls and Agilent Technologies. His roles included logistics administration, where he managed various operational tasks. He also worked as an Export Account Manager at SEUR Internacional for six months, gaining experience in international trade.
Education and Expertise
Dimitri Isaev holds a University Degree in English Philology, which he obtained from the Applied Linguistics and Business College between 1997 and 2001. He furthered his education with a Master's degree in International Business/Trade/Commerce from 2010 to 2012. His academic background complements his professional roles, particularly in technical support and customer service.
Professional Development and Skills
Dimitri Isaev demonstrates a commitment to continuous learning and professional growth. He possesses excellent interpersonal skills, which enhance his ability to communicate effectively within team environments. His experience across various roles has equipped him with a diverse skill set relevant to technical support and customer service.