Emma Gleaves
About Emma Gleaves
Emma Gleaves serves as the Head of Global Benefits at Omnipresent, where she has worked since 2021. With a background in benefits management and consulting, she oversees operations for a globally distributed team across 160+ countries.
Current Role at Omnipresent
Emma Gleaves serves as the Head of Global Benefits at Omnipresent since 2021. In this role, she oversees benefits operations and technology for a globally distributed team, ensuring seamless integration and support across over 160 countries. Her responsibilities include managing vendor relationships to enhance the efficiency and effectiveness of the benefits function. She focuses on delivering exceptional employee and client experiences by optimizing service delivery performance in the benefits sector.
Previous Experience
Before joining Omnipresent, Emma Gleaves held various roles in the benefits and consulting sectors. She worked as a Senior Consultant at Eppione® from 2018 to 2021 and at Willis Towers Watson from 2016 to 2018. Her earlier experience includes positions at Mercer from 2000 to 2005 and KPMG UK from 2005 to 2007. Additionally, she served as an Event Manager at Edgbaston from 1997 to 1999. This diverse background has equipped her with extensive knowledge in benefits management and consulting.
Education and Expertise
Emma Gleaves earned her Bachelor’s Degree in Hotel Business Management from the University of Wales, Cardiff. She also studied at University College Birmingham and completed her secondary education at Turton High School. Her educational background supports her expertise in designing, restructuring, and communicating bespoke benefit packages for organizations. She specializes in translating benefits across locations for globally distributed teams.
Focus on Employee Wellbeing
Emma advocates for the use of technology to improve employee engagement and wellbeing in a global context. She cares deeply about supporting companies in helping their employees to be healthy, happy, and resilient. Her focus on optimizing service delivery performance in the benefits sector reflects her commitment to enhancing the overall employee experience.
Achievements in Benefits Management
In her current role, Emma Gleaves leads the configuration of Hire-to-Retire processes, ensuring compliance and operational excellence in benefits management. Her efforts contribute to the seamless integration of benefits operations across a globally distributed team. She has a proven track record of enhancing the efficiency of benefits functions through effective vendor management and innovative technology solutions.