Kathleen Ramos Kee
About Kathleen Ramos Kee
Kathleen Ramos Kee serves as the Team Lead Services for APAC at Omnipresent, a position she has held since 2021. With a background in customer success and account management, she has significant experience in the travel, tourism, and online technology sectors.
Current Role at Omnipresent
Kathleen Ramos Kee currently serves as the Team Lead Services for the APAC region at Omnipresent. She has held this position since 2021 and works remotely. In her role, she oversees service delivery and ensures customer satisfaction across the Asia-Pacific market.
Previous Experience at Omnipresent
Before her current role, Kathleen worked at Omnipresent as a Customer Success Coordinator for the APAC region in 2021. She held this position for seven months, focusing on enhancing customer experiences and supporting client needs.
Experience at Weeloy
Kathleen held multiple positions at Weeloy. She served as the Head of Customer Success Management in 2020 for nine months, where she led customer success initiatives. Prior to that, she worked as an Account Manager from 2019 to 2020 for five months, managing client accounts and fostering relationships.
Educational Background
Kathleen studied at San Sebastian College Recoletos, where she earned a Bachelor's degree in Tourism. Her studies spanned from 1996 to 2000, providing her with foundational knowledge in the travel and tourism sector.
Skills and Expertise
Kathleen possesses strong skills in negotiation, sales and marketing, business development, and relationship management. She has extensive experience in the travel and tourism, as well as online technology industries. Additionally, she has expertise in data analysis and process optimization.