Kelsey Greffin
About Kelsey Greffin
Kelsey Greffin is a Customer Success Manager with a background in operations and human resources. She has held various managerial roles in the fitness and rental car industries and has a Bachelor's degree in Business and Communications from the University of Colorado.
Current Role at Omnipresent
Kelsey Greffin serves as a Customer Success Manager at Omnipresent. In this role, she focuses on ensuring client satisfaction and fostering strong relationships with customers. Her responsibilities include managing client accounts, addressing customer inquiries, and implementing strategies to enhance the overall customer experience. Kelsey has been with Omnipresent since 2022.
Professional Experience
Kelsey Greffin has a diverse professional background. Prior to her current position, she worked at BMB Enterprises Inc. as a Project Account Manager since 2018. Before that, she held the role of Human Resources Director at Bailey's Health and Fitness for one year from 2017 to 2018. Kelsey also served as Operations Manager at LA Fitness from 2015 to 2017 and began her career as a Manager Trainee at Enterprise Rent-A-Car from 2013 to 2015.
Education and Expertise
Kelsey Greffin earned her Bachelor's degree in Business and Communications from the University of Colorado. This educational background has equipped her with essential skills in management, communication, and customer relations, which she applies in her various roles throughout her career.
Career Progression
Kelsey Greffin's career has shown a steady progression through various roles in customer service and management. Starting as a Manager Trainee at Enterprise Rent-A-Car, she advanced to Operations Manager at LA Fitness, followed by a Human Resources Director position at Bailey's Health and Fitness. She has continued to build her expertise in project management and customer success at BMB Enterprises Inc. and Omnipresent.