Mario Meijide
About Mario Meijide
Mario Meijide is a Manager of Customer Success with extensive experience in customer relations across various regions, including EMEA and APAC. He has held significant roles at companies such as Applift, Hopin, and Inditex, and has a background in communications and public relations.
Current Role at Omnipresent
Mario Meijide serves as the Manager of Customer Success at Omnipresent. He has held this position since 2022, contributing to the company's efforts in enhancing customer satisfaction and engagement. His role involves overseeing customer success strategies and ensuring that clients receive optimal support and service.
Previous Experience in Customer Success
Before joining Omnipresent, Mario Meijide accumulated extensive experience in customer success roles. He worked at Applift as the Global Head of Customer Success from 2020 to 2021, and previously served as Team Lead for Customer Success EMEA in 2019. Additionally, he was a Regional Manager for Customer Success at Hopin from 2021 to 2022, where he managed customer relationships across EMEA and APAC.
Educational Background
Mario Meijide holds a Bachelor's degree in Public Relations, Advertising, and Applied Communication from Universidad Rey Juan Carlos, which he completed from 2006 to 2011. He furthered his education at Universidad Fray Lucas Paccioli, where he earned a Degree in Communications in 2012. His foundational education includes studying Secondary Education at Nuriootpa High School in Australia.
Experience at Inditex
Mario Meijide worked at Inditex in various capacities from 2015 to 2017. He served as Customer Operations Manager for Social Media at ZARA and later as Customer Experience Operations Manager for ZARA.COM. His roles involved managing customer interactions and improving the overall customer experience across digital and social media platforms.
Sales Experience at Telefonica
Prior to his roles in customer success, Mario Meijide worked as a Sales Representative at Telefonica from 2008 to 2013. This position allowed him to develop skills in sales and customer engagement, which have been beneficial in his subsequent roles in customer success management.