Marisol Araluce Rodríguez
About Marisol Araluce Rodríguez
Marisol Araluce Rodríguez is a Benefits Specialist with a diverse background in customer service and human resources. She has worked for several companies, including Omnipresent, Johnson Controls, and Epicor Software, and holds a Bachelor's degree in Translation and Interpretation from Universidad Autónoma de Nuevo León.
Current Role at Omnipresent
Marisol Araluce Rodríguez has been employed at Omnipresent since 2022, serving as a Benefits Specialist. In this role, she is responsible for managing employee benefits and ensuring compliance with relevant regulations. Her expertise in benefits administration supports the company's commitment to providing comprehensive support to its global workforce.
Previous Experience in Human Resources
Before joining Omnipresent, Marisol worked at Johnson Controls as an HR Shared Services Senior Analyst from 2017 to 2021. During her four years in this position, she contributed to the optimization of HR processes and supported employee relations. Her experience in HR roles has equipped her with valuable skills in managing employee benefits and compliance.
Experience in Customer Service
Marisol's career began in customer service, where she worked at Teleperformance Mexico as a Customer Care Representative from 2010 to 2014. She also held a similar position at Teleperformance Mexico for six months in 2010. These roles helped her develop strong communication skills and a customer-focused approach, which are essential in her current position.
Educational Background
Marisol studied at Universidad Autónoma de Nuevo León, where she earned a Bachelor's degree in Traducción e interpretación from 2010 to 2014. This educational background provided her with a solid foundation in language and communication, which has been beneficial in her professional roles.
Career Progression in IT Compliance
From 2021 to 2022, Marisol worked at Epicor Software as an IT Compliance Analyst. In this role, she focused on ensuring that the company's IT practices adhered to compliance standards. This experience further diversified her skill set and contributed to her overall professional development.