Rachel Maidment
About Rachel Maidment
Rachel Maidment is a Customer Success Coordinator at Omnipresent, where she has worked since 2022. She has a background in account management and customer experience, with previous roles at PicThrive, Engage, and Mejuri.
Work at Omnipresent
Rachel Maidment has been employed at Omnipresent as a Customer Success Coordinator since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring successful client interactions. Her position involves collaborating with clients to understand their needs and providing solutions that align with Omnipresent's services. Working remotely, she has contributed to the company's mission of simplifying global employment for businesses.
Previous Experience
Before joining Omnipresent, Rachel Maidment held several positions that contributed to her expertise in customer relations and account management. She worked as an Account Executive at PicThrive from 2018 to 2020, where she managed client accounts and facilitated customer engagement. Following that, she served as an Account Executive at Engage from 2020 to 2021, also in a remote capacity. Additionally, she worked as a Customer Experience Representative at Mejuri from 2021 to 2022, focusing on enhancing customer satisfaction.
Education and Expertise
Rachel Maidment earned a Bachelor of Commerce (BCom) degree in International Business from Rennes School of Business. She also holds a Bachelor's degree in Business Administration with a Minor in Economics from the Lazaridis School of Business & Economics at Wilfrid Laurier University. Her educational background provides her with a solid foundation in business principles and economic theories, which she applies in her professional roles.
Early Career Background
Rachel Maidment began her career as Event Staff at Wilfrid Laurier University from 2015 to 2017. This role involved supporting various university events, which helped her develop skills in organization and customer service. Her early experiences laid the groundwork for her subsequent positions in customer-facing roles.