Vitangelo Vaiuso
About Vitangelo Vaiuso
Vitangelo Vaiuso is a Services Team Lead at Omnipresent, with a diverse background in customer success, sales, and account management across various companies, including Apple and Babylon Health. He holds degrees in Information Technology and Film Studies from Kingston University and has a strong interest in gaming and entertainment.
Current Role at Omnipresent
Vitangelo Vaiuso serves as the Services Team Lead at Omnipresent, a position he has held since 2021. In this role, he oversees service delivery and customer success initiatives across the EMEA region. His responsibilities include managing a team and ensuring that clients receive optimal support and solutions tailored to their needs.
Previous Experience in Customer Success
Prior to his current role, Vitangelo worked at Omnipresent as a Customer Success Coordinator for seven months in 2021. His experience also includes a position at Babylon Health as an Account Manager in Clinical Workforce Optimisation from 2018 to 2019. He began his career in customer-facing roles at Apple, where he held various positions including B2B Sales Specialist and Customer Service Trainer.
Educational Background
Vitangelo studied at Kingston University from 2012 to 2015, where he focused on Information Technology and Film Studies. He earned qualifications in Television and Videotechnology and Film Studies. Earlier, he attended I.T.I.S. Giordani, where he completed a Diploma in Information Technology from 2003 to 2008.
Professional Journey at Apple
Vitangelo's tenure at Apple spanned several years, from 2011 to 2018. During this period, he held multiple roles including Specialist, Internal Recruiter, and B2B Sales Specialist. His diverse experiences at Apple equipped him with a comprehensive understanding of customer service and sales strategies.
Interests and Personal Pursuits
Outside of his professional responsibilities, Vitangelo has a strong interest in the gaming and entertainment industries, which aligns with his technical expertise. He enjoys culinary activities, often experimenting with new recipes, and engages in outdoor activities such as running and kayaking, particularly in tropical rivers.