Amber Rivera
About Amber Rivera
Amber Rivera is a Direct Sales Manager at Ondeck, where she has worked since 2014 in New York City. She has a diverse background in customer service and sales, with previous roles at companies such as Otterbox, T-Mobile, and Comcast Business.
Work at OnDeck
Amber Rivera has served as the Direct Sales Manager at OnDeck since 2014. In this role, she has been responsible for overseeing the direct sales team and implementing strategies to drive sales growth. Based in New York, New York, she has contributed to the company's objectives for nearly a decade.
Previous Experience in Customer Service and Sales
Prior to her current position, Amber Rivera worked in various roles that enhanced her expertise in customer service and sales. She was a Customer Service Supervisor at Otterbox from 2012 to 2013. Before that, she held multiple positions at T-Mobile, including Senior Representative and Financial Care Representative, from 2010 to 2012 and 2002 to 2008, respectively. Additionally, she worked as an Outbound Sales Supervisor at Comcast Business from 2013 to 2014.
Educational Background
Amber Rivera studied at the University of Phoenix, where she earned a Masters of Business Management (MBM) degree. Her studies focused on Business, Management, Marketing, and Related Support Services, and she completed her degree between 2013 and 2015.
Sales and Customer Service Expertise
Amber Rivera has accumulated extensive experience in sales and customer service throughout her career. Her roles at T-Mobile included High Balance Mitigation from 2008 to 2010, where she managed customer accounts and financial inquiries. This diverse background has equipped her with the skills necessary for her current leadership role in direct sales.