Brittany Smith
About Brittany Smith
Brittany Smith is a Senior Executive Account Manager at OnDeck, where she has worked since 2015. With a background in hospitality and finance, she has consistently demonstrated strong performance in contract negotiations and sales.
Work at OnDeck
Brittany Smith has served as a Senior Executive Account Manager at OnDeck since 2015. In this role, she focuses on negotiating contracts for partners and business owners within the lending space. Over her nine years at OnDeck, she has consistently demonstrated her ability to close renewal business above quota. Brittany has been recognized for her performance by being inducted into the Presidents Club multiple times, specifically in 2016, 2018, 2019, and 2020. Additionally, she has achieved top sales agent status for six consecutive years, highlighting her effectiveness in her position.
Previous Experience
Before joining OnDeck, Brittany Smith worked at JPMorgan Chase from 2011 to 2014 as an AVP, Small Business Specialist, and Relationship Banker in the Greater Denver Area. Her experience in the financial sector provided her with valuable skills in client relations and business development. Prior to that, she was employed at The Ritz-Carlton Denver as a Retail Supervisor from 2007 to 2011. This role contributed to her expertise in customer service and management within the hospitality industry.
Education and Expertise
Brittany Smith earned a Bachelor's degree in Hospitality Management from the University of North Texas, where she studied from 2002 to 2007. Her educational background laid the foundation for her career in both hospitality and finance. She has developed expertise in negotiating contracts and managing client relationships, particularly in the lending space, which has been instrumental in her success at OnDeck.
Client Reviews and Recognition
Brittany Smith has received over 400 positive client reviews across various social media platforms, reflecting her commitment to exceptional service and performance. Her ability to maintain strong client relationships has contributed to her recognition within the industry. This feedback underscores her effectiveness in her role and her dedication to meeting client needs.