Josie Klochak
About Josie Klochak
Josie Klochak serves as the Loan Processing Team Lead at Ondeck, where she has worked since 2014. She has a diverse background in baking and mathematics, having studied at institutions such as Le Cordon Bleu and the University of Colorado Denver.
Current Role at OnDeck
Josie Klochak serves as the Loan Processing Team Lead at OnDeck, a position she has held since 2014. In this role, she is responsible for overseeing the loan processing team and ensuring that all loan applications are processed with 100% accuracy. She acts as a crucial intermediary between the sales team and the loan processing team, focusing on enhancing the customer experience. Her responsibilities include problem-solving and troubleshooting issues that arise throughout the loan lifecycle.
Professional Background
Before joining OnDeck, Josie Klochak worked as a Pastry Cook at The Biltmore Company for six months in 2011. This position was located in Asheville, North Carolina. Her diverse professional background showcases her adaptability and skill set across different industries.
Education and Expertise
Josie Klochak has a solid educational foundation in various fields. She studied Engineering at Cornell University from 2008 to 2010. Following this, she attended Le Cordon Bleu North America, where she focused on Baking and earned an Associate degree from 2010 to 2011. Later, she pursued a Bachelor's degree in Mathematics at the University of Colorado Denver from 2012 to 2013. This diverse educational background contributes to her analytical and problem-solving skills in her current role.
Skills and Responsibilities
In her role as Loan Processing Team Lead, Josie Klochak emphasizes problem-solving and troubleshooting throughout the loan process. She is dedicated to improving the customer experience by ensuring effective communication between sales and the loan processing teams. Her commitment to accuracy and efficiency is evident in her leadership approach, which focuses on maintaining high standards in loan application processing.