Amy Ritucci
About Amy Ritucci
Amy Ritucci serves as the Senior Manager of Customer Experience at One Door, a position she has held since 2024. With a background in operations and space analysis, she has over a decade of experience in customer-focused roles.
Work at One Door
Amy Ritucci currently serves as the Senior Manager of Customer Experience at One Door, a position she has held since 2024. In this role, she focuses on enhancing customer interactions and improving overall satisfaction. Prior to this, she worked as an Operations Manager at One Door from 2019 to 2023, where she managed operational processes and contributed to efficiency improvements. Her career at One Door began in 2014 when she joined as a Space Analyst, a position she held until 2019, focusing on space optimization and analysis in the Greater Boston Area.
Previous Experience
Before her tenure at One Door, Amy Ritucci worked as a Visual Merchandiser at The Paper Store from 2009 to 2014. In this role, she was responsible for creating visually appealing displays that enhanced the shopping experience. Her experience in visual merchandising provided her with a strong foundation in customer engagement and retail strategies, which she later applied in her roles at One Door.
Education and Expertise
Amy Ritucci earned her Bachelor of Business Administration (BBA) in Business Administration and Management from Framingham State University. She attended the university from 2005 to 2009, where she developed a solid understanding of business principles and management practices. This educational background supports her expertise in customer experience and operational management.
Career Timeline
Amy Ritucci's career spans over a decade, with significant experience in customer experience and operations. She began her professional journey in 2009 at The Paper Store and transitioned to One Door in 2014. Over the years, she has progressed through various roles, gaining valuable skills and insights that contribute to her current position as Senior Manager of Customer Experience.