Ash Khan
About Ash Khan
Ash Khan is a Technical Support Analyst with extensive experience in IT support and software engineering. He has worked for various organizations in Australia, including One Door, MST Global, and Tabcorp, and holds a Master's degree in IT from the University of Southern Queensland.
Current Role at One Door
Ash Khan serves as a Technical Support Analyst at One Door, a position he has held since 2021. In this role, he is responsible for providing technical assistance and support to users, ensuring that systems operate efficiently. His experience in technical support allows him to troubleshoot issues effectively and contribute to the overall functionality of the organization's IT infrastructure.
Previous Experience in IT Support
Before joining One Door, Ash Khan held various positions in IT support. He worked as an IT Support Officer at West Moreton Anglican College for two months in 2011. In 2019, he served as a Software Support Engineer Tier 2 at MST Global for two months. Additionally, he worked as an Operations Support Engineer at Tabcorp for six months in 2021 and spent two years as a Software Support and Tester at Moonwalk from 2011 to 2013.
Educational Background
Ash Khan pursued higher education at the University of Southern Queensland, where he earned a Master's degree in Information Technology from 2007 to 2009. Prior to this, he attended Saint Cloud State University, studying Networking and achieving a Bachelor of Elective Studies from 2001 to 2006. His foundational education includes a Pre-Engineering program at Sheikh Khalifa Bin Zayed College.
Career Progression in Software Support
Ash Khan has a solid background in software support roles. He worked as a Software Support Engineer at Techniche from 2019 to 2021, where he developed his skills in troubleshooting and customer support. His experience in this field is complemented by his earlier role at MST Global, where he also provided software support. This progression highlights his commitment to enhancing user experiences through effective technical solutions.