Lauren Squier
About Lauren Squier
Lauren Squier serves as the Senior Director of Customer Success at One Door, bringing extensive experience from previous roles at Good Dog, mabl, and Robin Powered. She holds a Bachelor of Arts in Art History from Fordham University and has worked in various customer success and support positions across multiple companies.
Current Role at One Door
Lauren Squier serves as the Senior Director of Customer Success at One Door, a position she has held since 2023. In this role, she focuses on enhancing customer satisfaction and ensuring successful implementation of the company's solutions. Her leadership aims to improve customer engagement and retention, contributing to the overall success of the organization.
Previous Experience in Customer Success
Before joining One Door, Lauren Squier held significant roles in customer success at various organizations. She was the Head of Customer Success at Good Dog from 2022 to 2023 and at mabl from 2021 to 2022. At both companies, she was responsible for developing customer relationships and driving success metrics, demonstrating her expertise in the field.
Educational Background
Lauren Squier studied at Fordham University, where she earned a Bachelor of Arts (B.A.) degree in Art History, Criticism and Conservation. Her education provided her with a strong foundation in critical thinking and analysis, skills that are beneficial in her professional roles.
Career Progression
Lauren Squier has a diverse career trajectory, beginning with her role as a Gallery Attendant at Dia Art Foundation in 2010. She transitioned to various customer-focused positions, including Customer Care Specialist and Customer Care Manager at Munchery, and later as Customer Support and Success Manager at Robin Powered. Her experience spans multiple roles and organizations, highlighting her adaptability and growth in customer success.
Roles in Operations and Management
In addition to her customer success roles, Lauren Squier worked as a Lab Operations Program Manager at Teradata for six months in 2015. This position involved overseeing operations and managing programs, showcasing her ability to handle complex tasks and contribute to organizational efficiency.