Kelsey Long
About Kelsey Long
Kelsey Long serves as the Chief of Staff at Oneleet, having previously held various leadership roles in customer operations and care at companies such as Fetch and LocumTenens.com. She holds a Bachelor's Degree in Environmental Policy from the University of Redlands.
Current Role at Oneleet
Kelsey Long serves as the Chief of Staff at Oneleet, a company that is part of Y Combinator's Summer 2022 batch. She has held this position since 2023, working remotely. In her role, she is responsible for overseeing various operational functions and supporting the executive team in strategic initiatives.
Previous Experience at Fetch
Kelsey Long worked at Fetch in Atlanta, Georgia, where she held two positions. She began as the Senior Manager of Customer Operations from 2022 to 2023, serving for 11 months. Following that, she was promoted to Director of Customer Success and Operations for a duration of 6 months in 2023. Her roles involved managing customer operations and ensuring successful customer engagement.
Career at LocumTenens.com
Kelsey Long was employed at LocumTenens.com for a total of five years. She held the position of Director of Customer Care from 2020 to 2022, after serving as Customer Care Manager for Hospital Medicine & Surgery from 2018 to 2021. Her responsibilities included leading customer care initiatives and enhancing service delivery.
Early Career at Sprinkles Cupcakes
Kelsey Long began her career at Sprinkles Cupcakes, where she held multiple roles. She served as Shift Manager from 2013 to 2014, Assistant Manager from 2014 to 2015, and General Manager from 2015 to 2016. Her experience at Sprinkles involved managing daily operations and ensuring customer satisfaction in various locations.
Educational Background
Kelsey Long earned a Bachelor’s Degree in Environmental Policy from the University of Redlands, where she studied from 2008 to 2012. This educational background provided her with a foundation in policy analysis and environmental issues, which may inform her professional approach.