Stephanie Zheng
About Stephanie Zheng
Stephanie Zheng is a Delivery Lead at onelocal, where she has worked since 2019. She has held various roles in customer success and account coordination prior to her current position, and she holds a bachelor's degree from Western University.
Current Role at OneLocal
Stephanie Zheng serves as a Delivery Lead at OneLocal, a position she has held since 2019. In this role, she is responsible for overseeing the delivery of services to clients, ensuring that their needs are met effectively. Her experience in this position spans five years, during which she has contributed to the company's operational success.
Previous Positions at OneLocal
Prior to her current role, Stephanie Zheng held two positions at OneLocal. She worked as an Account Coordinator from 2018 to 2019 for a duration of eight months, where she managed client accounts and facilitated communication between clients and the company. Following this, she served as a Customer Success Specialist for five months in 2019, focusing on enhancing customer satisfaction and retention.
Work Experience Before OneLocal
Before joining OneLocal, Stephanie Zheng gained experience in various roles. She worked as an Account Executive at TapMango for one month in 2018, where she was involved in client management. Additionally, she served as a Greenlight Expert at Uber from 2017 to 2018 for six months, providing support and assistance to drivers.
Education at Western University
Stephanie Zheng completed her Bachelor's degree at Western University, studying from 2014 to 2018. This four-year program provided her with a solid educational foundation, equipping her with the skills necessary for her career in customer success and account management.