Shawn Thompson

Shawn Thompson

Director Infrastructure Services @ onepoint

About Shawn Thompson

Shawn Thompson serves as the Director of Infrastructure Services at Onepoint Patient Care and has extensive experience in IT project management and network infrastructure. With over 20 years in the field, he has held various leadership roles across multiple organizations, demonstrating strong communication skills and a commitment to team dynamics.

Work at Onepoint Patient Care

Shawn Thompson has served as the Director of Infrastructure Services at Onepoint Patient Care since 2017. In this role, he oversees the infrastructure services division, ensuring the effective management and support of network systems. His tenure at Onepoint has lasted for seven years, during which he has contributed to the organization's operational efficiency in Tempe, Arizona.

Current Role at Encore Capital Group

Since 2019, Shawn Thompson has held the position of Senior Manager, Infrastructure at Encore Capital Group. His responsibilities include managing infrastructure projects and ensuring the reliability of IT systems. He has been with Encore for five years, working from San Diego, California, where he applies his extensive expertise in infrastructure management.

Previous Experience in IT Management

Shawn Thompson has a diverse background in IT management. He worked at Early Warning® as Director of System Engineering from 2011 to 2016, where he led system engineering initiatives for five years in Scottsdale, Arizona. Prior to that, he was the Network Operations Manager at Radiant Research for five months in 2016-2017. His earlier roles include IT Director at The Buckner Company and IT and Project Manager at Cricket Wireless, where he gained significant experience in network infrastructure and project management.

Education and Certifications

Shawn Thompson studied at Brigham Young University - Idaho, where he earned a Bachelor’s Degree in Information Technology from 2014 to 2017. He also completed a Business competency course, receiving a Pathway Certificate during the same period. Earlier, he achieved certifications in Novell and Microsoft Administration after studying at CCI in 1998. His educational background supports his extensive experience in IT and infrastructure management.

Professional Skills and Expertise

Shawn Thompson possesses over 20 years of experience in designing and supporting network infrastructures for multi-user and remote environments. He is recognized for his innovative and solutions-focused approach to IT project management, demonstrating effective communication skills that engage both end users and executive-level stakeholders. His commitment to team dynamics and leadership further enhances his capability to drive projects to completion.

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