Abby Frame
About Abby Frame
Abby Frame is a Senior Customer Success Manager with extensive experience in customer relations and account management across various industries. She has held positions at companies such as Leafly, WeWork, and lululemon, and currently works at OneScreen.AI.
Current Role at OneScreen.AI
Abby Frame serves as a Senior Customer Success Manager at OneScreen.AI, a position she has held since 2023. In this role, she is responsible for ensuring customer satisfaction and success, leveraging her extensive experience in customer management to enhance client relationships and drive product adoption.
Previous Experience at Leafly
Abby Frame worked at Leafly in multiple capacities. She held the position of Senior Customer Success Manager from 2021 to 2023, where she focused on customer engagement and retention strategies. Prior to that, she was a Market Account Manager for three months in 2023 and served as Customer Success Manager III from 2020 to 2021 for ten months, contributing to the company's customer success initiatives.
Work History at WeWork
Abby Frame has a diverse background at WeWork, where she held several roles. She worked as a Community Manager for Downtown Accounts from 2018 to 2020, overseeing client relationships in the Greater Denver Area. Prior to that, she was a Manager of Account Management for the Mountain West Territory for four months in 2020, and served as an Account Executive and Sales Lead from 2016 to 2018.
Education and Academic Background
Abby Frame earned her Bachelor's Degree in Parks, Recreation, Leisure, and Fitness Studies from Illinois State University, studying from 2009 to 2013. She also briefly attended the University of Hawai‘i System in 2010, although her time there was not extensive.
Experience at lululemon
Abby Frame has worked at lululemon in various roles. She served as an Educator for three months in 2015 in Boulder, Colorado, and later as a Key Leader from 2015 to 2016 in the Greater Denver Area, where she contributed to team leadership and customer service efforts.