Ben Mullaney
About Ben Mullaney
Ben Mullaney is a Senior Manager of Customer Success at OneScreen.AI, where he has worked since 2023. He holds a Bachelor of Science in Entrepreneurial and Small Business Operations from Quinnipiac University and has extensive experience in customer success and sales roles across various companies.
Current Role at OneScreen.AI
Ben Mullaney serves as the Senior Manager of Customer Success at OneScreen.AI, a position he has held since 2023. In this role, he focuses on enhancing customer satisfaction and ensuring successful product adoption. His responsibilities include managing client relationships and overseeing customer support initiatives.
Professional Experience at Leafly
Prior to joining OneScreen.AI, Ben Mullaney worked at Leafly in various roles. He served as the Senior Area Sales Manager from 2022 to 2023, where he managed sales operations in Boston, Massachusetts. He also held positions as Account Manager and Retail Account Executive between 2019 and 2020, and as Senior Manager of Customer Engagement & Support from 2020 to 2022, contributing to customer relationship management and support strategies.
Career Background at HubSpot
Ben Mullaney has extensive experience at HubSpot, where he held multiple roles from 2013 to 2019. His positions included Senior Collections Representative, Renewal Manager L1, Senior Renewal Manager, and Principal Renewal Manager. His work involved managing customer renewals and collections, demonstrating a strong focus on customer retention and satisfaction.
Educational Background at Quinnipiac University
Ben Mullaney earned a Bachelor of Science (B.S.) degree in Entrepreneurial and Small Business Operations from Quinnipiac University - School of Business. He studied there from 2006 to 2010, gaining foundational knowledge in business operations and entrepreneurship.
Early Career Experience
Before his tenure at Leafly and HubSpot, Ben Mullaney worked at Marc Fisher Footwear as a Senior Production Coordinator for Sigerson Morrison from 2011 to 2013. He also served as an Assistant Project Manager at The Beacon Projects Group from 2008 to 2009, where he gained valuable project management experience.