Amber Merchant
About Amber Merchant
Amber Merchant serves as the Head of Salesforce Operations at OneTrust, a position she has held since 2019. With previous experience as a Sales Operations Analyst at OneTrust and an Account Manager at Uber, she has a strong background in sales and operations.
Current Role at OneTrust
Amber Merchant serves as the Head of Salesforce Operations at OneTrust, a position she has held since 2019. In this role, she oversees the Salesforce operations, ensuring that the platform effectively supports the company's sales processes. Her leadership contributes to the optimization of sales strategies and the enhancement of operational efficiency within the organization.
Previous Experience at OneTrust
Prior to her current role, Amber Merchant worked at OneTrust as a Sales Operations Analyst for a period of seven months in 2018. During this time, she was involved in analyzing sales data and supporting the sales team in achieving their targets. Her experience in this position laid the groundwork for her subsequent advancement within the company.
Experience at Uber
Amber Merchant worked as an Account Manager at Uber from 2016 to 2018 in Atlanta, Georgia. In this role, she managed client relationships and worked to ensure customer satisfaction. Her responsibilities included developing strategies to enhance account performance and drive revenue growth.
Educational Background at Emory University
Amber Merchant studied at Emory University, where she earned her Bachelor’s Degree from 2012 to 2016. Her education provided her with a strong foundation in her field, equipping her with the skills necessary for her subsequent roles in sales and operations.
Early Career at Emory University
Before completing her degree, Amber Merchant gained practical experience as a Technology Services Intern at the Rollins School of Public Health at Emory University from 2012 to 2016. Additionally, she served as a Program Manager at Emory University from 2013 to 2015. These roles contributed to her professional development and understanding of operational processes.