Charles Gunn
About Charles Gunn
Charles Gunn is a Senior Implementation Project Manager at OneTrust, where he manages multiple complex client projects. He has a background in project management and logistics, with previous experience at Manhattan Associates and Apple.
Work at OneTrust
Charles Gunn serves as a Senior Implementation Project Manager at OneTrust since 2020. In this role, he manages over 10 complex client projects simultaneously, ensuring timely delivery and adherence to project scope. His responsibilities include overseeing day-to-day tasks related to project management, which encompass financial management, team coordination, and issue resolution. Gunn's focus on customer success is evident in his proactive approach to communication and problem-solving, which also leads to identifying sales opportunities.
Previous Experience at Manhattan Associates
Before joining OneTrust, Charles Gunn worked at Manhattan Associates from 2018 to 2020 as a Project Management Support professional. During his two years in this role, he was based in the Atlanta Metropolitan Area. He managed day-to-day tasks for over 10 strategic clients, focusing on financials, personnel management, and issue management. His work contributed to promoting customer success and fostering strong client relationships.
Experience at Apple
Charles Gunn's career includes a role at Apple, where he worked as a Tier 2 iOS Mentor from 2014 to 2018. Over four years, he provided support and mentorship in iOS technologies, enhancing user experience and technical understanding among clients and team members.
Education and Expertise
Charles Gunn holds a Master of Science in Logistics Management from the Florida Institute of Technology, where he studied Logistics, Materials, and Supply Chain Management from 2018 to 2019. He also earned a Bachelor of Arts in Communication Studies from The University of Georgia, completing his degree from 2009 to 2015. His educational background supports his expertise in project management and client relations.
Skills in Project Management
In his professional roles, Charles Gunn has developed skills in translating complex technical challenges into actionable intelligence. He utilizes user stories to present information effectively to leadership, enhancing decision-making processes. His deep product knowledge and strong client relationships enable him to identify additional sales and upsell opportunities.