Elba Lugo
About Elba Lugo
Elba Lugo is a Solutions Engineer with a background in Chemical and Biomolecular Engineering. She has held various engineering and technical roles at OneTrust and has experience in research and development from her time at Georgia Institute of Technology and other companies.
Current Role as Solutions Engineer
Elba Lugo currently serves as a Solutions Engineer at OneTrust, a position held since 2022. In this role, Lugo focuses on providing technical solutions and support to clients, ensuring that their needs are met effectively. The Solutions Engineer position involves collaborating with various teams to enhance product offerings and improve customer satisfaction.
Previous Experience at OneTrust
Prior to the current position, Lugo held multiple roles at OneTrust. From 2020 to 2022, Lugo worked as an Access & Security Subject Matter Expert and as a Technical Account Manager. In these roles, Lugo was responsible for managing client accounts and providing expertise in access and security matters. Earlier, Lugo served as an Application Support Engineer from 2019 to 2020, where technical support was provided to users.
Education and Expertise
Elba Lugo earned a Bachelor of Science in Chemical and Biomolecular Engineering from the Georgia Institute of Technology, completing the degree from 2016 to 2019. This educational background provides a strong foundation in engineering principles, which is applicable to Lugo's current and previous roles in technical support and solutions engineering.
Internship Experience
Lugo has gained practical experience through various internships. In 2017, Lugo worked as a Chemical Process Engineering Intern at Liochem, Inc. for three months. Additionally, in 2018, Lugo served as a Research and Development Intern at Loxim Industries Limited for four months. These internships contributed to the development of technical skills relevant to the engineering field.
Research Assistant Role
In 2018, Elba Lugo worked as an Undergraduate Research Assistant at the Georgia Institute of Technology for three months. This role involved assisting in research projects, which provided valuable experience in a collaborative academic environment and enhanced Lugo's analytical and problem-solving skills.