Grace Fragakis
About Grace Fragakis
Grace Fragakis serves as the Customer Success Team Lead at OneTrust, where she has worked since 2022. She has a background in Management Information Systems from the University of Georgia and has held various roles at OneTrust, including Implementation Consultant and Senior Customer Success Consultant.
Current Role at OneTrust
Grace Fragakis currently serves as the Customer Success Team Lead at OneTrust, a position she has held since 2022. In this role, she is responsible for leading a team focused on ensuring customer satisfaction and success with OneTrust's products and services. Her experience in customer success positions her to effectively manage client relationships and drive positive outcomes.
Previous Experience at OneTrust
Prior to her current role, Grace Fragakis held several positions at OneTrust. She worked as an Implementation Consultant from 2019 to 2020, where she contributed to the onboarding process for new clients. Following this, she served as a Senior Customer Success Consultant from 2021 to 2022, where she further developed her skills in customer engagement and support.
Internship Experience at Infor
Grace Fragakis gained early professional experience as a Product Management Intern at Infor in 2018. During her three-month internship in Alpharetta, Georgia, she was involved in product management tasks, which provided her with foundational knowledge in the tech industry and product development processes.
Education at the University of Georgia
Grace Fragakis earned her Bachelor of Business Administration (BBA) degree from the University of Georgia's Terry College of Business. She studied Management Information Systems from 2015 to 2019. This educational background equipped her with essential skills in business and technology, which she applies in her professional roles.