Izhar Sadiqi
About Izhar Sadiqi
Izhar Sadiqi is a Technical Application Support Engineer and Team Lead at OneTrust, where he has worked since 2020. He previously held roles at Cerner Corporation and Costcutter Supermarkets Group Limited, and he holds a Bachelor's degree and a Postgraduate Diploma in IT and Business Information Systems.
Work at OneTrust
Izhar Sadiqi has been employed at OneTrust since 2020, initially serving as a Technical Application Support Engineer. In 2021, he advanced to the role of Team Lead, where he oversees a team responsible for operational product support and troubleshooting. His role involves enhancing customer satisfaction through effective problem-solving and support solutions. His experience in technical support has allowed him to develop strong collaboration, empathy, and communication skills, which are essential for his responsibilities.
Previous Experience at Cerner Corporation
Before joining OneTrust, Izhar Sadiqi worked at Cerner Corporation from 2017 to 2020. He held two positions during his tenure: Solution Consultant for one year and Data Integrity Specialist for two years. His work in these roles was based in London, United Kingdom, where he focused on ensuring data integrity and providing solutions to enhance operational efficiency.
Education and Expertise
Izhar Sadiqi holds a Bachelor's degree in IT & Business Information Systems from Middlesex University, which he completed from 2012 to 2015. He furthered his education by obtaining a Postgraduate Diploma in Business Information Systems Management from the same institution, studying from 2015 to 2016. His academic background has equipped him with a solid foundation in both technical and business aspects of information systems.
Background in Retail Management
Prior to his roles in the technology sector, Izhar Sadiqi worked as a Store Manager at Costcutter Supermarkets Group Limited from 2011 to 2017. During his six years in this position, he developed skills in team leadership and customer service, which have contributed to his effectiveness in subsequent technical support roles.