Jennifer Schmidt, PhD
About Jennifer Schmidt, PhD
Jennifer Schmidt, PhD, serves as the Global Director of Training at OneTrust, a position she has held since 2022. With extensive experience in instructional design and training leadership, she has previously worked at QPharma, Inc. and Cardinal Health, contributing to various learning management initiatives.
Work at OneTrust
Jennifer Schmidt serves as the Global Director of Training at OneTrust since 2022. In this role, she is responsible for overseeing training initiatives and strategies on a global scale. Her leadership focuses on enhancing training programs to align with organizational goals and improve learner engagement.
Professional Background
Prior to her current position, Jennifer Schmidt held various roles at QPharma, Inc. from 2011 to 2018, including Product Manager for LMS and E-Learning, Senior Manager for Training and Instructional Design Solutions, and Associate Director. She also worked as Manager of Learning Management at Cardinal Health from 2018 to 2021. Her extensive experience in instructional design and training leadership spans over a decade.
Education and Expertise
Jennifer Schmidt earned her Bachelor of Science in Accounting from Montclair State University, completing her studies from 1991 to 1995. She later obtained an MBA in Business Administration and Management from Kaplan University between 2009 and 2011. Additionally, she achieved a Doctor of Philosophy in Adult Education Global Training and Development from Northcentral University, which she completed in 2020.
Achievements in Training and Development
Jennifer Schmidt has designed and implemented a proprietary blended learning customer service enterprise solution for call center hubs, resulting in significant annual savings and high learner satisfaction ratings. She played a key role in developing compliance eLearning in collaboration with Seton Hall Law and streamlined LMS operations to meet various compliance standards.
Innovations in Learning Solutions
In response to the COVID-19 pandemic, Jennifer engineered a fully virtual training and learning solution, utilizing multiple learning environments to ensure continuity of training. She has also ensured compliance with standards such as SCORM, Tin Can, AICC, and 21 CFR Part 11 in her work with LMS user requirements.