Jolene Neo
About Jolene Neo
Jolene Neo is a Sales Engineer at OneTrust in London, specializing in pre-sales solutions for GRC, Ethics, and ESG offerings. She holds certifications in CIPP/E and CIPM and has a background in sales and marketing, web content management, and customer engagement.
Work at OneTrust
Jolene Neo has been employed at OneTrust as a Sales Engineer since 2021. In this role, she specializes in pre-sales solutions for the company's Governance, Risk, and Compliance (GRC), Ethics, and Environmental, Social, and Governance (ESG) offerings. Her responsibilities include conducting sales demonstrations of software and showcasing product capabilities to potential clients. She utilizes her expertise in GDPR compliance to ensure that the solutions provided meet stringent data protection regulations.
Previous Experience at Cerillion Technologies
Before joining OneTrust, Jolene Neo worked at Cerillion Technologies in various roles. She served as a Sales and Marketing Graduate Manager from 2017 to 2019, where she managed sales initiatives and marketing strategies. Prior to that, she was a Pre-Sales Consultant from 2019 to 2021, focusing on pre-sales solutions. Her career at Cerillion began with an internship as a Sales and Marketing Assistant from 2015 to 2016, where she gained foundational experience in the industry.
Educational Background
Jolene Neo studied at the University of Surrey, where she earned a degree in International Hospitality and Tourism Management from 2013 to 2017. During her time at the university, she also served as a Student Ambassador for four years, engaging with prospective students and representing the institution. Prior to her university education, she completed her Singapore-Cambridge GCE A Levels in Physical Sciences at Raffles Junior College from 2010 to 2012.
Skills and Certifications
Jolene Neo holds certifications in CIPP/E and CIPM, which are recognized credentials in privacy and data protection. She is proficient in managing web content using Kentico and has experience with web analytics tools such as Google Analytics and Lead Forensics. Additionally, she is skilled in creating and managing email marketing campaigns using Dotmailer and enhancing customer engagement through conversational marketing platforms like Drift. Her fluency in both English and Mandarin allows her to effectively communicate with a diverse client base.
Early Career Experience
Jolene Neo began her career in the hospitality industry as a Guest Service Agent at Marina Bay Sands in Singapore in 2013. She also completed an internship as an Executive Lounge Assistant at Hilton Hotels & Resorts in 2015. These roles provided her with valuable customer service experience and insights into the hospitality sector, which she later applied in her sales and marketing career.