Kellyann Dziedzic
About Kellyann Dziedzic
Kellyann Dziedzic serves as the Director of Global Customer Success at OneTrust, where she leads the Ethics Cloud Customer Success teams. With over eight years of experience in building and mentoring customer success teams in the B2B SaaS sector, she focuses on driving value realization and promoting growth.
Current Role at OneTrust
Kellyann Dziedzic currently serves as the Director of Global Customer Success at OneTrust, a position she has held since 2024. In this role, she leads the Ethics Cloud Customer Success teams, managing a portfolio valued at over $35 million. Her focus is on driving value realization and promoting growth by analyzing complex situations and developing strong action plans. Dziedzic's leadership emphasizes the importance of effective communication and collaboration with both internal and external resources to resolve issues and support product expansion.
Previous Experience in Customer Success
Before her current role, Kellyann Dziedzic worked at OneTrust as a Senior Manager of Customer Success from 2023 to 2024 and as a Manager of Customer Success from 2022 to 2023. Prior to her tenure at OneTrust, she held various positions in customer success, including Director of Client Success at SAI Global Compliance from 2016 to 2020 and Manager of Customer Success at Prime Power Services, Inc. from 2021 to 2022. Dziedzic has over eight years of experience in building, scaling, and mentoring high-performing customer success teams in the B2B SaaS environment.
Background in Compliance and Audit
Kellyann Dziedzic has a strong background in compliance and audit, having served as Compliance Audit Director at Piedmont Healthcare from 2008 to 2010 and as Director of Internal Audit & Corporate Compliance at Somerset Medical Center from 2007 to 2008. Additionally, she worked as a Compliance Auditor at Hunterdon Healthcare from 2002 to 2004 and as Director of Corporate Compliance at the same organization from 2004 to 2007. Her expertise is further validated by her Certified Compliance and Ethics Professional (CCEP) credential.
Educational Background
Kellyann Dziedzic studied at Rider University, where she earned a Bachelor of Science in Business Administration with a focus on Accounting. This educational foundation has supported her career in customer success and compliance, equipping her with the necessary skills to manage complex business environments and drive organizational growth.
Professional Skills and Specializations
Kellyann Dziedzic specializes in developing and implementing best practices and processes for customer success teams. Her skills include analyzing complex situations, creating actionable plans, and fostering collaboration to resolve issues. Dziedzic's experience in the B2B SaaS environment enables her to effectively lead customer success initiatives and promote product expansion.