Mariah Magnus
About Mariah Magnus
Mariah Magnus is a Customer Success Manager with extensive experience in client relations and business administration. She currently works at OneTrust and has previously held roles at Vivian Health, Fidelity Investments, and EverCheck, among others.
Current Role at OneTrust
Mariah Magnus serves as a Customer Success Manager at OneTrust, a position she has held since 2023. In this role, she manages a diverse account portfolio of 126 clients, focusing on achieving net Annual Recurring Revenue (ARR) goals. She leverages her deep knowledge of client businesses and industry best practices to accelerate customer solutions. Additionally, she proactively communicates to manage mission-critical escalations effectively and establishes relationships with senior executive sponsors, positioning herself as a trusted advisor for the company's largest accounts.
Previous Experience in Customer Success
Prior to her current role, Mariah Magnus gained extensive experience in customer success across several organizations. She worked as a Client Success Manager at Vivian Health from 2022 to 2023, and before that, she held multiple positions at Fidelity Investments, including Transition Services Specialist and Customer Relationship Advocate. Her role at EverCheck as Client Success Manager further solidified her expertise in managing client relationships and ensuring customer satisfaction.
Educational Background
Mariah Magnus studied at Bowling Green State University, where she specialized in Finance and earned a Bachelor of Science in Business Administration from 2014 to 2018. She is currently pursuing a Master of Business Administration (MBA) with a focus on Business Intelligence at CU Anschutz Graduate School, a program she is expected to complete in 2024. Her educational background provides her with a solid foundation in business principles and analytical skills.
Early Career Experience
Mariah Magnus began her professional journey as a Financial Advising Intern at Financial Design Group in 2018. This role lasted for three months and marked her entry into the finance and customer service sectors. Following this internship, she joined Fidelity Investments, where she held various positions, including Investment Solutions Representative and specialized roles in customer success, which contributed to her development in client management and advisory services.